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We ship our orders within 10-12 working days, however it can changed depending upon the season and load. Dewuchi offers free shipping all over the world, on all orders, with no minimum order sizes or special exceptions. For custom orders, it can take a couple of days more. When you place an order with us, we send the order confirmation email and date of dispatch time as well for your order.
All the orders, placed at our store, shall be delivered within 8 to 10 working days. It must be known here that the countdown for the said delivery time starts after the payment for the order is confirmed. The said time is only applicable for the standard-size products. For made-to-measure orders, the delivery time is 15 to 18 working days.
We accept payments via PayPal, VISA, MasterCard, American Express, and Discover Cards. Your card number will be protected using SSL, industry-leading encryption standard.
Return & Exchange Policy
We do not have a REFUND POLICY applicable at our store; instead, we have a thorough RETURN & EXCHANGE POLICY. Please do not get puzzled between both the policies. Only for assuring the utmost convenience of our valued customers, we have kept our Returns & Exchange Policy to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange almost everything within 30 days of delivery for a full refund or exchange.
Once we have received and inspected your return (Usually within 72 hours of receipt) your refund will be issued within 8 days and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
In case of exchange we may take up to 15 business days to ship your new order after inspection. Personalized or other customized product may not be returned for refund or exchange under any circumstances. Also please note that in case of returns, customers would have to bear charges for shipping back the item to us.
Shipping & Delivery
We accept and ship orders to worldwide. We usually ship orders within 5-10 business days. We ship through Express deliveries including DHL, FedEx, etc. After Shipping, it usually takes 8-10 business days for the items to be delivered to your doorstep. We reserve the right to choose the courier of our choice to accommodate the most efficient method of getting the product to you.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Once we ship the order and provide tracking number, it is the responsibility of the customer to follow up with the courier company. In case the order is put on hold by Courier Company due to any reason, or courier company attempts to deliver order when the customer is not at home, it is customer’s responsibility to contact Courier Company. We recommend you the follow up with courier once you are provided the tracking number. After multiple delivery failure attempts at the provided address, Courier Company might destroy the parcel and we will not be responsible in that case.
In case of purchase of multiple items, or multiple transactions from the same customers. We usually ship items in one parcel, however, depending on what you ordered, your order may be shipped in more than one parcel.
We accept payments online using Visa and MasterCard credit/debit card in USD. However, if your card currency is other than USD, you can place your order. Our system will accept the order by deducting the equivalent amount of the respective currency.
Users & Accounts Security
All the registered users are responsible to maintain the confidentiality of their respective accounts. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. Dewuchi secures server software (SSL) encrypts all confidential ordering information, including credit card number, name, and address. All ordering information remains private on the Internet using SSL.
Knowing that your purchase will last because of our experience and the quality of workmanship. Once you receive your purchase and review our products against these elements, we know that you will be completely satisfied.
As a manufacturer, we stand behind our products. Angel Jackets leather will be repaired for any defect in workmanship occurring under normal wear for a period of one year to date of purchase when the garment is returned with the original invoice.
After the guaranteed period, repairs will be done whenever possible for a minimum Charge. Postal charges will be paid by the sender.
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.